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User Agreement

1. General provisions

This User Agreement regulates the procedure for using the website sotacandlemarket.com (hereinafter — the “Site”) and the conditions for placing orders by users.

By using the Site, the user confirms that he has familiarised himself with this Agreement and accepts its terms in full.

2. Status of the parties

Korostelov Viktor, NIE Z0037324T, an individual entrepreneur registered in Spain, is the owner of the Site and acts exclusively as an agent / commercial intermediary.

Korostelov Viktor, NIE Z0037324T is not the seller and is not the owner of the goods placed on the Site.

3. Owner and seller of the goods

All goods presented on the Site are the property and are sold by FOP Shopin Oleksii Viktorovych (Ukraine), Tax ID: 2857812574, who is:

  • the real seller of the goods;
  • the manufacturer of the goods;
  • the owner of the goods.

4. Placing an order

By placing an order on the Site, the buyer enters into a purchase and sale agreement directly with FOP Shopin Oleksii Viktorovych, Tax ID 2857812574.

Korostelov Viktor, NIE Z0037324T ensures acceptance of orders and informational support, but is not a party to the purchase and sale agreement.

5. Delivery of goods

All goods are shipped from the territory of Ukraine.

Responsibility for:

  • manufacture of goods;
  • their shipment and delivery;
  • customs clearance;
  • compliance with legal requirements

is borne exclusively by FOP Shopin Oleksii Viktorovych, Tax ID 2857812574.

5.1 Delivery, import and customs clearance

Goods are shipped directly by the manufacturer — FOP Shopin Oleksii Viktorovych (Ukraine, Tax ID 2857812574) directly to the final buyer from the territory of Ukraine.

The final buyer is the sole responsible party for import of the goods into the country of destination, customs clearance, payment of import VAT, customs duties, taxes and any other mandatory payments.

Korostelov Viktor, NIE Z0037324T is not the importer of the goods and does not bear any obligations or responsibility related to import and customs clearance.

6. Buyer rights (EU standards)

Buyer rights are guaranteed in accordance with the general consumer protection standards in force in the European Union.

The buyer has the right to:

  • receive complete and reliable information about the goods before placing an order;
  • receive goods that correspond to the description and stated characteristics;
  • contact the seller with claims regarding quality or non-conformity of the goods;
  • demand replacement of the goods, elimination of defects or refund in cases provided by law.

All requests regarding:

  • returns;
  • warranties;
  • claims

are considered directly by the seller — FOP Shopin Oleksii Viktorovych, Tax ID 2857812574.

7. Liability

Korostelov Viktor, NIE Z0037324T does not bear responsibility for:

  • quality of goods;
  • delivery times;
  • returns of goods;
  • warranty obligations.

7.1 Customs liability clause

The Agent acts exclusively as a commercial intermediary and is not an importer.

The final buyer bears full responsibility for import, customs clearance and all related payments.

The Agent does not bear responsibility for delays, sanctions or costs related to customs clearance.

CUSTOMS LIABILITY DISCLAIMER

The Agent acts exclusively as a commercial intermediary between the Supplier and the final Buyer.

The Agent is not the owner of the goods, does not participate in the purchase and sale agreement of goods and does not act as importer.

The final Buyer is the sole responsible person for import of goods, customs clearance, payment of duties, taxes and any other mandatory payments arising in connection with import of goods into the territory of the destination country.

The Agent does not bear any responsibility for delivery delays, detention of goods, fines, sanctions or any costs arising as a result of improper or untimely customs clearance of the goods by the final Buyer.

8. Personal data

Processing of personal data is carried out in accordance with the Privacy Policy posted on the Site.

9. Final provisions

The Site Administration has the right to change this Agreement without prior notice to users. Continued use of the Site means acceptance of the updated terms.